Overview
Welcome to Mooi Muse. The terms “we”, “us” and “our” refer to Mooi Muse, operated by HE4L LTD. Mooi Muse operates this store and website, including all related content, features, tools, products and services (the “Services”). Mooi Muse is powered by Shopify. These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when you use the Services. By visiting or using our Services you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.
Section 1 — Access and Account
By agreeing to these Terms you confirm you are at least the age of majority in your country of residence. To use the Services you may be asked to provide information such as your email address and billing, payment and shipping details. You represent that all information you provide is correct, current and complete. You are responsible for maintaining the security of your account credentials and for all activity under your account.
Section 2 — Our Products
We make every effort to represent our products accurately. Colours and appearance may differ from how they appear on your screen due to your device settings. All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities offered to any person, region or jurisdiction.
Section 3 — Orders
When you place an order you are making an offer to purchase. Mooi Muse reserves the right to accept or decline your order at its discretion; your order is not accepted until we confirm acceptance and process payment. Your purchases are subject to return or withdrawal solely in accordance with our Return & Refund Policy.
Section 4 — Prices and Billing
All prices are listed in EUR. Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation. Posted prices do not include shipping unless stated. You agree to provide current, complete and accurate purchase and payment information and warrant that you are authorised to use the payment method provided.
Section 5 — Shipping and Delivery
Please refer to our Shipping Policy for details on processing, transit and delivery. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.
Section 6 — Intellectual Property
Our Services, including all trademarks, text, images, graphics, video and audio and their arrangement, are owned by Mooi Muse, its affiliates or licensors and are protected by applicable intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. Mooi Muse names, logos and designs are trademarks of Mooi Muse or its operator and may not be used without prior written permission.
Section 7 — Third-Party Tools and Links
You may be provided access to third-party tools and links “as is” and “as available” without warranties. We are not responsible for the content or accuracy of third-party materials, and any use is at your own risk.
Section 8 — Relationship with Shopify
Mooi Muse is powered by Shopify, which enables us to provide the Services. Any sales you make are made directly with Mooi Muse. You acknowledge that Shopify is not responsible for any aspect of sales between you and Mooi Muse.
Section 9 — Privacy
All personal information we collect is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy.
Section 10 — Feedback
If you submit ideas, suggestions, reviews or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish and display such Feedback for any purpose. You represent that you own or have all necessary rights to your Feedback.
Section 11 — Errors, Inaccuracies and Omissions
Occasionally the Services may contain typographical errors, inaccuracies or omissions relating to descriptions, pricing, promotions, shipping or availability. We reserve the right to correct any errors and to change or update information or cancel orders where information is inaccurate, without prior notice.
Section 12 — Prohibited Uses
You may use the Services for lawful purposes only. You may not use them to violate any law, infringe intellectual property, harass or harm any person, transmit false information, send spam, impersonate others, or engage in any conduct that may harm Mooi Muse, Shopify or other users.
Section 13 — Disclaimer of Warranties
Except as expressly stated, the Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, to the fullest extent permitted by law. This does not affect your mandatory statutory rights as a consumer.
Section 14 — Limitation of Liability
To the fullest extent permitted by law, Mooi Muse, HE4L LTD and our directors, officers, employees, affiliates and suppliers shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or any liability that cannot lawfully be excluded, including mandatory consumer protections.
Section 15 — Indemnification
You agree to indemnify and hold harmless Mooi Muse, HE4L LTD, Shopify and our affiliates from any losses or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law or third-party right, or your use of the Services.
Section 16 — Severability, Waiver and Entire Agreement
If any provision of these Terms is found unlawful or unenforceable, that provision is severed without affecting the remaining provisions. Our failure to enforce any right is not a waiver. These Terms and any policies posted by us constitute the entire agreement between you and us.
Section 17 — Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without prejudice to the mandatory consumer-protection rights of your country of residence within the European Union, including the Netherlands. Where you are a consumer resident in the EU, you also benefit from the mandatory provisions of the law of your country of residence, and may bring proceedings in your local courts.
Section 18 — Changes to Terms
You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates here. Your continued use of the Services following any changes constitutes acceptance of those changes.
Section 19 — Contact Information
Store: Mooi Muse
Company: HE4L LTD
Company No.: 16250783
Registered Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@mooimuse.com
Phone: +44 7366 101296
Customer Care Hours
Monday to Friday: 09:00 – 17:00 (CET)
Weekends: 11:00 – 16:00 (CET)